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911
Immediate danger or medical emergency
988
Mental health, emotional distress, suicide, or substance-use crisis
Kentucky 211
Housing, food, utilities, transportation, and community services
Or text your ZIP code to 898211. Kentucky 211 answers 24/7.
Never Use Alone
Overdose-response spotting when using alone
Or 877-696-1996. If an overdose is already happening, call 911.
Domestic violence support
Confidential support for domestic violence
If someone may be monitoring your device, consider a safer device first.
Safety note: Your internet activity can be monitored and can’t be completely erased. Quick Exit takes you to a neutral site immediately, but it does not clear your browser history, downloads, or anything visible to monitoring software. If browsing here isn’t safe, use a safer device.
Emergency information
Public Beta — this directory is under active review and may be incomplete. Confirm urgent details directly; No One Left Outside does not guarantee eligibility, availability, funding, acceptance, or placement.
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For workers and for anyone preparing on their own. This page is built to print on one or two sheets. It has blank lines to write on. Nothing typed on paper reaches NOLO, and NOLO does not store anything about the person you are helping.
No One Left Outside referral packet
Match the trip purpose, timing, mobility, safety, and return-plan needs to routes that can be confirmed.
A listing here is not a promise of help. It does not confirm eligibility, funding, capacity, an appointment, or that anyone will be accepted. Confirm every detail with the agency before travelling.
Call TARC Customer Service (502-585-1234)
TARC route and schedule assistance: 502-585-1234 (M-F 6 a.m. to 8 p.m., Sat 8 a.m. to 5 p.m., Sun 9 a.m. to 4 p.m. ET).
Who answered, and what they said
1 more phone routes remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
1 more online actions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
TARC publishes a $2.25 cash or MyTARC single ride and a $1.00 reduced fare on a MyTARC card for youth age 6 to 17, people with disabilities, Medicare cardholders, and people age 65 and older. It states the reduced-fare MyTARC photo ID card is issued only at the TARC Customer Service kiosk at 1000 W. Broadway, Louisville, KY 40203, Monday through Friday 8 a.m. to 5 p.m., with an initial $5.00 fee, and that eligibility groups must show verification such as proof of school enrollment, a Medicare ID, or a government-issued ID. Getting the card requires a weekday daytime trip downtown — plan that trip before the one it is meant to make possible.
Source: Transit Authority of River City — Fare Structure — checked 2026-08-05
https://www.ridetarc.org/fare/fare-structure/
☐ Medical appointment reminder, clinic confirmation, or facility discharge summary
Medicaid NEMT brokers require verification of a covered medical, dental, or behavioral health appointment.
If you do not have it: Ask your clinic, doctor's office, or hospital care team for a written appointment reminder card or electronic confirmation printout.
Confirmed accepted instead: Medical clinic appointment reminder card, printed confirmation letter, or patient portal schedule; Verbal or electronic trip confirmation from the treating medical office to the transport broker
☐ Proof of age 65+, Medicare card, or Social Security Disability award letter
TARC requires documentation to issue a $1.00 reduced fare MyTARC ID photo card at 1000 W Broadway.
If you do not have it: Present your state ID/driver's license (showing age 65+), red/white/blue Medicare card, or current SSA disability award notice.
Confirmed accepted instead: Red, White, and Blue Medicare card; Government-issued driver's license, ID card, or passport proving age 65 or older; Social Security Disability (SSI or SSDI) Notice of Award letter
4 more preparation details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
Before leaving the counter, ask: “Is there anything else that could prevent this application from being approved today?”
Answers
2 more questions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
☐ TARC Fare Structure
instructions
Check TARC fixed-route fares and reduced-fare eligibility: Use the fare structure to confirm current fares before the trip. Reduced-fare eligibility requires a separate application.
https://www.ridetarc.org/fare/fare-structure/
Limit: Fares are date-labeled and should be rechecked before relying on them; this page does not confirm reduced-fare eligibility.
If unavailable: If unavailable, report the broken destination and contact the official owner.
2 more official form records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
2 more before-you-go steps remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
If the Medicaid broker fails to assign a driver
If you lack phone minutes to hold for dispatch
14 more fallback details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
TARC publishes a $2.25 cash or MyTARC single ride and a $1.00 reduced fare on a MyTARC card for youth age 6 to 17, people with disabilities, Medicare cardholders, and people age 65 and older. It states the reduced-fare MyTARC photo ID card is issued only at the TARC Customer Service kiosk at 1000 W. Broadway, Louisville, KY 40203, Monday through Friday 8 a.m. to 5 p.m., with an initial $5.00 fee, and that eligibility groups must show verification such as proof of school enrollment, a Medicare ID, or a government-issued ID. Getting the card requires a weekday daytime trip downtown — plan that trip before the one it is meant to make possible.
Source: Transit Authority of River City — Fare Structure — checked 2026-08-05
https://www.ridetarc.org/fare/fare-structure/
Effective March 2, 2026, TARC lists a $2.25 base fare and a $1.00 reduced MyTARC fare for its listed groups. These dated fares should be rechecked on the live page before relying on them.
Source: TARC Fare Structure — checked 2026-08-04
https://www.ridetarc.org/fare/fare-structure/
3 more checked source records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
1 more limits and agency decisions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.