Leaving Treatment

• Call KY HELP line (1-833-8KY-HELP)

  1-833-859-4357, published Monday to Friday 8:30 a.m. to 10 p.m., Saturday and Sunday 8:30 a.m. to 5:30 p.m. Eastern. Specialists search real-time treatment and recovery openings across Kentucky.

2 more phone routes remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• Open the connected journeyOpen the related preparation guide in the same journey system.

• ☐A charger
• ☐Water and snacks where permitted

• ☐ Written discharge summary, clinical transition plan, or transfer letter

  Receiving outpatient programs, primary care doctors, and recovery residences require clinical documentation to continue care.

  If you do not have it: Request an official discharge summary or physician transfer letter from the medical records department of your treatment facility.

  Confirmed accepted instead: Electronic patient health portal clinical discharge summary, aftercare plan, or transition order; Attending physician or licensed clinician signed continuity-of-care transfer letter

• ☐ Medication verification, transition prescription, or KASPER electronic dispensing record

  Outpatient providers and pharmacies need verifiable proof of ongoing dosages (especially MOUD like buprenorphine or naltrexone) to prevent withdrawal.

  If you do not have it: Obtain an intact labeled prescription bottle, pharmacy dispensing receipt, or clinical prescribing letter from the treating physician.

  Confirmed accepted instead: Original pharmacy-labeled prescription container or electronic prescription receipt; Verified clinical prescribing printout or KASPER electronic dispensing record from treating team

4 more preparation details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

1. 1.What date and time is discharge expected?
2. 2.Is there a safe place to stay that has actually been confirmed?
3. 3.Which medications, prescriptions, equipment, or follow-up appointments need continuity?

Before leaving the counter, ask: “Is there anything else that could prevent this application from being approved today?”

2 more questions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• ☐ Kentucky Benefits application portal

  portal

  Renew or confirm active Medicaid coverage: Medicaid coverage may require redetermination or updating after residential treatment. Use kynect to maintain active healthcare and prescription coverage.

  Gather:

  Requirements vary by benefit and situation; use the portal or agency instructions for the current list.

  Access or submit:

  Online portal

  Checked:

  2026-08-04

  https://kynect.ky.gov/benefits/

  Limit: The state may ask you to create or sign in to a kynect account.

  If unavailable: If unavailable, report the broken destination and contact the official owner.

1 more official form records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

1. 1.Recheck the location, hours, appointment rules, and current document instructions before leaving.
2. 2.Keep originals and copies organized, and ask before handing over the only copy you have.
3. 3.At the counter, explain what is missing and ask what replacement or workaround evidence can be reviewed.

2 more before-you-go steps remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• If treating facility refuses to write a bridge prescription

  • → Record the source, date, contact channel, reference number, and exact response.
  • → Contact Seven Counties Addiction Recovery (502-583-3951) or visit Phoenix Health Center (712 E. Muhammad Ali Blvd) for same-day evaluation.

• If electronic prescription transmission fails or pharmacy cannot view order

  • → If you lack a phone, internet, minutes, or power, locate a physical site with public phone or computer access.
  • → Ask the treating physician for a signed physical paper prescription on security prescription paper before walking out the door.

• → Ask the current treatment team what safe interim plan it can document before discharge.
• → Use the emergency panel for immediate medical or safety danger and search multiple recovery and housing categories.

14 more fallback details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• 911: Immediate danger or medical emergency. Call 911.
• 988: Mental health, emotional distress, suicide, or substance-use crisis. Call or text 988.
• Kentucky 211: Housing, food, utilities, transportation, and community services. Dial 211. Or text your ZIP code to 898211. Kentucky 211 answers 24/7.
• Never Use Alone: Overdose-response spotting when using alone. Call 800-484-3731. Or 877-696-1996. If an overdose is already happening, call 911.

• Seven Counties Services, the regional community mental-health provider for the Louisville area, publishes four crisis lines it states are available 24/7, 365: an adult crisis line at (502) 589-4313, a child crisis line at (502) 589-8070, an addiction recovery hotline at (502) 583-3951, and a developmental-disability crisis line at (502) 459-5292. It publishes a Crisis Prevention and Response Program for people with intellectual or developmental disabilities, intended to help someone stay in their home and community. Whether a specific service is offered, what it costs, and who is eligible are Seven Counties' to answer.

  Source: Seven Counties Services — Crisis Number Directory — checked 2026-08-05

  https://sevencounties.org/resources/blog/seven-counties-services-crisis-number-directory/

• The 988 Suicide & Crisis Lifeline publishes that it supports people in mental-health distress, emotional distress, and substance-use crisis, that it is available 24/7/365, and that it is free and confidential. It can be reached by calling 988, texting 988, or chatting at chat.988lifeline.org, and it publishes a Deaf and Hard of Hearing access route. It states that text and chat services are available in Spanish. 988 does not dispatch on NOLO's behalf and NOLO does not monitor it.

  Source: 988 Suicide & Crisis Lifeline — checked 2026-08-05

  https://988lifeline.org/

4 more checked source records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• • Discharge readiness, medication, treatment, and level-of-care decisions
• • Program admission, capacity, cost, accessibility, and medication practices

• • This guide does not make a legal, medical, safety, eligibility, or discharge decision.
• • A search result does not confirm funding, capacity, acceptance, or availability.

1 more limits and agency decisions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.